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Terms and Conditions
INFORMATION ON THIS SITE MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. INFORMATION, INCLUDING PRODUCT PRICING AND AVAILABILITY, MAY BE CHANGED OR UPDATED WITHOUT NOTICE. ALKALINE ECLECTIC AND ITS SUBSIDIARIES RESERVE THE RIGHT TO REFUSE SERVICE, TERMINATE ACCOUNTS, AND/OR CANCEL ORDERS IN ITS DISCRETION, INCLUDING, WITHOUT LIMITATION, IF ALKALINE ECLECTIC OR ITS SUBSIDIARIES BELIEVES THAT CUSTOMER CONDUCT VIOLATES APPLICABLE LAW OR IS HARMFUL TO THE INTERESTS OF JUICE HUGGER A HEALTHY CRUSH AND ITS SUBSIDIARIES.
ALKALINE HERBS, THE CROWN OF BROOKLYN HAIR DETOX KIT & PAPERBACK BOOKS | Allow 3-5 business days before shipment of your order unless the order is placed during a holiday or we have an unusually large volume of orders. During high demand periods, we will contact you if the turn around time is longer than expected for any reason.
SHIPPING | We ship via USPS Flat Rate. Once tracking information is provided, the buyer is responsible for tracking their package. For customers in the NY boroughs and New Jersey, your package usually arrives the day after we ship it. For all other states, we ship priority 2 - 3 day.
We normally ship 3-5 days after you purchase UNLESS we are out of stock of any items purchased. This will delay the entire order until all items ordered are ready for shipment
DIGITAL DOWNLOADS | All Digital Download sales are FINAL once the .pdf has been downloaded by the Customer. If there is a problem with downloading, email us at firstname.lastname@example.org and we will work to resolve it. Based on past customer issues, it is HIGHLY suggested that you download onto a computer (desktop or laptop) or Dropbox first, then transfer the file to a phone or tablet. The issue is usually not on our end but storage space issues or wifi issues when the Customer is downloading. We do not supply unlimited downloads.
BOOKS | All Paperback Book sales are FINAL once the books have shipped.
ALKALINE HERBS | Alkaline Herbs are considered a food item and can't be returned once shipped. If you find an issue with your product, please email us with your invoice number and a picture of the product that is of issue.
CLASSES | If for any reason the class you signed up for gets cancelled, you will receive a full refund or the ability to participate in a future class of the same level. If you are unable to come to a class that you have signed up for and give us at least 5 days notice via email, you will receive a full refund or the ability to participate in a future class of the same level and cost.
If you have any questions concerning your invoice or a product that you have purchased from us, or need to make special arrangements, contact us @ email@example.com or call us at 347.762.5277.