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ALKALINE ECLECTIC HERBS, SUPPLEMENTS (CELL SUPPORT, GUT SUPPORT, NERVE SUPPORT), THE CROWN OF BROOKLYN HAIR DETOX KIT & PAPERBACK BOOKS | Allow 5 -7 business days before shipment of your order unless the order is placed during a holiday or we have an unusually large volume of orders. During high demand periods, we will contact you if the turn around time is longer than expected for any reason.
DIGITAL DOWNLOADS | All Digital Download sales are FINAL once the .pdf has been downloaded by the Customer. If there is a problem with downloading, email us at email@example.com and we will work to resolve it. Based on past customer issues, it is HIGHLY suggested that you download onto a computer (desktop or laptop) or Dropbox first, then transfer the file to a phone or tablet. The issue is usually not on our end but storage space issues or wifi issues when the Customer is downloading. *We do not supply unlimited downloads. Once the eBook is downloaded it is yours indefinitely. For more DOWNLOAD INSTRUCTIONS, Click HERE
BOOKS | All Paperback Book sales are FINAL once the books have shipped.
ALKALINE ECLECTIC HERBS And SUPPLEMENTS | Alkaline Eclectic Herbs & Supplements are considered a food item and can't be returned once shipped. If you find an issue with your product, please email us with your invoice number and a picture of the product that is of issue. If we have mailed you what you ordered, we will not take back an item once it has been shipped & delivered to you.
CLASSES | If for any reason the class you signed up for gets cancelled, you will receive a full refund or the ability to participate in a future class of the same level. If you are unable to come to a class that you have signed up for and give us at least 5 days notice via email, you will receive a full refund or the ability to participate in a future class of the same level and cost.
If you have any questions concerning your invoice or a product that you have purchased from us, or need to make special arrangements, contact us @ firstname.lastname@example.org or call us at 347.762.5277.